Office Address

245 King Street West
Suite 1200
Toronto, ON M5V 1J2
Canada

Business Hours

Monday to Friday
8:00 AM - 6:00 PM EST

For Subscribers

Current subscribers can reach their dedicated support team via the subscriber portal or at [email protected]

Press Inquiries

For media requests, please contact [email protected]

Before you reach out

We receive numerous inquiries daily and want to ensure you get the most relevant response. Here are the best channels for common questions:

Interested in subscribing?

Visit our services page to explore our tiers and submit a service request. Our onboarding team will follow up within 24 hours to schedule your consultation.

Questions about your current subscription?

Log into the subscriber portal for immediate access to billing history, delivery preferences, and coverage calibration tools. For issues requiring personal assistance, your subscriber dashboard includes direct messaging to your account manager.

Partnership or enterprise inquiries?

For organisations considering our Team Briefing Bundle or Annual Strategic Retainer, please email us with a brief description of your team structure and information needs. We will connect you with a senior consultant who specialises in institutional relationships.

Career opportunities

We are always interested in connecting with exceptional analysts, researchers, and editors. While we do not maintain public job listings, you may send your CV and a brief note explaining your interest to our general inbox. We review all submissions personally.

We believe that every interaction with Vivid Spire should reflect the same care we put into our briefings. When you contact us, a real person will read and respond.

Our response commitment

All general inquiries receive a response within one business day. Subscriber support requests are typically addressed within 4 hours during business hours. Urgent matters flagged in the subject line receive priority handling.

We do not use automated response systems or chatbots. When you write to us, your message reaches a member of our team who has the context and authority to help you.

Ready to transform your mornings?

Explore our services and find the briefing tier that matches your decision-making needs.

View Our Services